Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Hidden Fence Sydney North, we believe that online casino gaming should only be enjoyed as a form of entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please only gamble with money you can afford to lose.
If you find yourself relying on gambling as income or feel it's becoming a problem, help is available and support is just a click away.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use Neosurf Casino Australia. We take responsible gaming seriously and strictly enforce age restrictions. If you are under the legal gambling age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs? If so, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with larger amounts of money to get the same level of excitement
- Spending more time gambling than intended
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Lying to others about the extent of your gambling
- Failed attempts to control or reduce your gambling
If you tick any of these boxes, please reach out for support immediately.
Self-Help Tools & Safer Gaming Options
Most reputable online casinos, including those powered by Neosurf Casino Australia, offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a ceiling on how much you're prepared to lose in a given timeframe
- Reality Checks: Enable reminders that pop up during your gaming sessions to help you keep track of time and money spent
- Session Limits: Set a time limit for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino
Take advantage of these tools to maintain control and enjoy gaming responsibly.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, professional support is available:
Australia
- Gambling Help Online – Free counselling and support for Australians affected by gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free counselling and support service for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help line and treatment referrals
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education with gambling addiction resources
www.bzga.de
If You Need Help
Your wellbeing is important to us. If you're concerned about your gambling or believe you may have a problem, please don't hesitate to reach out. There is no shame in seeking help—many people have successfully recovered with professional support.
Contact one of the support organisations listed above, speak to your doctor, or reach out to a trusted friend or family member. Recovery is possible, and help is available right now.
Gamble responsibly. Gamble within your means. Seek help if you need it.